EPC Citizen Connect 2.91

The El Paso County, CO, Citizen Connect application serves as a valuable tool for residents to submit service requests related to roads and parks within its jurisdiction.

• The process of inputting service requests is user-friendly, as the app employs GPS tracking to automatically identify the location of the issue. Additionally, it allows users to upload photographs to provide visual context for their concerns.
• Citizens have the option to register using their contact information, link their accounts to Facebook or Gmail, or submit requests anonymously. Registration offers the benefit of receiving status updates throughout the resolution process.
• The Service Catalog within the application offers detailed information regarding various services available to residents, setting clear expectations for service delivery. Categories include snow removal, gravel repair, tree trimming, and more.
• The app further enables users to track their service requests and access articles concerning county services, residential properties, and property ownership information.